Amazon Logistics and Fulfillment Center
Scaling People Programs for a 2,500-Person Workforce
25%
Increase in knowledge retention
2,500+
Employees supported
Ongoing
Continuous program improvement
The Challenge
A major logistics and fulfillment operation needed to modernize its training infrastructure to keep pace with rapid workforce growth. Existing learning modules lacked engagement, and knowledge retention across production teams was inconsistent.
Our Approach
We redesigned instructional facilitation strategies and developed eLearning content tailored to production workflows. Learning tools and the Workday Learning platform were leveraged to monitor training effectiveness and continuously refine program delivery.
The Outcome
Knowledge retention increased by 25% across production-related training modules. Orientation and onboarding sessions were streamlined to ensure a friction-free transition into company culture, supporting a workforce exceeding 2,500 employees.